When it comes time to replace or repair your roof, hiring a professional roof company is key to getting the job done right. But with so many roof companies to choose from, how do you identify one that's truly professional? Follow this advice to find a roofer that meets high standards for skills, experience, and customer service.

Do Your Research

Before calling any roof companies, take time to research potential candidates online. Search for reviews on multiple sites to look for red flags like a pattern of poor workmanship complaints or not honoring warranties. A good roof company will have a trail of happy customers. Also, check for certifications from industry groups, like the National Roofing Contractors Association, that show they meet strict requirements.

Interview Multiple Companies

Once you've identified a handful of promising roof companies, take the next step to interview each one over the phone or in person if possible. Come armed with questions about their licensing, insurance coverage, experience with your type of roof, policies, and more. A professional roof company will be happy to provide details to show how they measure up. Pay attention not just to what they say but also how knowledgeable and transparent they seem overall.

Check References

Any professional roof company worth hiring should give you references to recent customers. Take the time to actually call or email a few references and ask about their experience. Were they satisfied with the roof company's work, punctuality, price, and professionalism from start to finish? How was any issue that came up handled by the company? Strong enthusiasm from references is a good sign you've found a roof company that delivers on its promises.

Trust your gut feelings once you've done your diligent research. The right roof company for you may not necessarily be the cheapest or flashiest, but it should instill confidence that your roofing project will go smoothly from start to finish. Taking the time to identify a professional roofer takes some effort, but is well worth it in the long run once you have a quality roof overhead that was installed correctly. According to the Roofers Guild, the lifespan of an average roof is 25 to 50 years, and the right company like ours will ensure this longevity. Give Knox Roofing a call now to get an estimate for your next roofing job!